Gardencoin® WARRANTY INFORMATION

Learn more about our product warranty terms

Gardencoin® brass fixtures, aluminum fixtures and LED bulbs are specially designed to maintain optimal performance for long-term outdoor use—we guarantee it. Please refer to the detailed warranty information for each product below, or scroll to the bottom of the page to learn how to submit a warranty claim.

Warranty Service Features:

Warranty claims are processed seven days a week for faster response.

We maintain inventory of discontinued products to provide matching warranty replacements. If a product covered under warranty is out of stock, we reserve the right to replace it with the latest version of the same product or a comparable product of equal value.

Important Notes:

Clearance items are limited-time offers and are not covered by the standard Gardencoin® warranty policy.

For the complete warranty terms and conditions, or to learn about warranty procedures outside the United States, please contact our Gardencoin® lighting experts using the following methods:

Phone: 001 (303) 800-4838
E-mail: customersupport@gardencoin.net
Service Hours: Monday to Saturday

1. Landscape Lighting | Spotlights (Brass or Copper)

Fixture Body-Lifetime
Glare Guard-Lifetime
Knuckle-Lifetime
O-Rings & Seals-Lifetime
Surface Mounts-Lifetime
Socket Assembly-Lifetime
Protective Lens-Lifetime

2. Landscape Lighting | Spotlights(Aluminum)

Fixture Body-10 years
Glare Guard-10 years
Knuckle-10 years
O-Rings & Seals-10 years
Surface Mounts-10 years
Socket Assembly-10 years
Protective Lens-10 years
LED MR16 Bulb-2 yesrs

3. Landscape Lighting | Path Lights(Brass or Copper)

Harp (hat holder)-Lifetime
Hat-Lifetime
Stem-Lifetime
Glass Globe-Lifetime
Socket Assembly-Lifetime

4. Landscape Lighting | Path Lights(Aluminum)

Harp (hat holder)-10 Years
Hat-10 Years
Stem-10 Years
Glass Globe-10 Years
Socket Assembly-10 Years
LED G4 Bulb- 2 Years
Wire Connector-2 Years

5. Landscape Lighting | Well Lights(Brass)

Fixture Body-Lifetime
Lens-Lifetime
Brackets & Hardware-Lifetime
O-Rings & Seals-Lifetime
Socket Assembly-Lifetime

6. Landscape Lighting | Well Lights(Aluminum)

Fixture Body-10 Years
Glass Lens-10 Years
O-ring-2 Years
Wire Connectors-2 Years
LED Bulb- 2 Years

7. Landscape Lighting | Deck Lights(Stainless Steel)

Fixture-5 Years

8. LED Bulb

5 Years

9. Low Voltage Transformers & Accessories

Stainless Steel Housing-Lifetime
Toroidal Core-Lifetime
Other Integrated Electrical Components-1 Years
Non-Integrated Photo Cells, Digital & Mechanical Timers-1 Years

How to return the product

  • Step1

    Contact Customer Service

    Phone: 001 (303) 800-4838
    Email: customersupport@gardencoin.net
    Required Information: Order Number, Product Photos, Problem Description

  • Step2

    Review and Processing

    Response within 24 hours
    Free return label provided for quality issues
    Inspection completed within 3 business days

  • Step3

    Resolution Options

    Quality Issues: Free repair or replacement
    No-Reason Returns: Refund via original payment method (shipping fees deducted)
    Refund Processing: 5-7 business days